Privacy Policy

This Privacy Policy explains how TOP LINE WORK LLC (“VivaDaily,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use our website(s), apps, and services (collectively, the “Service”), including wellness content such as workouts, exercise guides, recipes, meal plans, and quizzes.

1. Who We Are (Controller / Business)

2. Information We Collect

We collect information from you, from your device, and from third parties.

A) Information you provide

• Account info: name, email, password (hashed), profile photo URL (if provided)
• Preferences: language, meal plan preference, units (metric/imperial)
• Quiz/onboarding inputs: goals, activity level, dietary preferences, allergies/intolerances, height/weight, body metrics, and other wellness-related inputs you choose to provide
• Communications: messages sent to support, survey responses, feedback

B) Automatically collected information

• Device and usage data: IP address, device type, browser type, pages viewed, interactions, timestamps, approximate location (derived from IP)
• Cookies and similar technologies: session cookies, analytics cookies, performance cookies

C) Payment information

Payments are processed by third-party payment processors (e.g., Stripe). We typically receive limited payment details (e.g., billing status, transaction IDs, last four digits, card brand, country), but we do not store full card numbers.

D) Information from third parties

• Payment processors (e.g., Stripe) for billing and fraud prevention
• Analytics/advertising partners (if enabled) for measurement and attribution
• If you connect external health platforms in the future (optional), we may receive data you authorize

3. How We Use Information

• Provide and operate the Service (accounts, access control, personalization)
• Personalize wellness content (recommendations, calculated metrics like BMI if you provide height/weight)
• Process payments, subscriptions, renewals, and prevent fraud
• Provide customer support and communicate service-related messages
• Improve, secure, and debug the Service
• Measure performance and marketing effectiveness (where permitted)
• Comply with legal obligations and enforce our terms

4. Legal Bases (for EEA/UK users, where applicable)

• Contract (to provide the Service)
• Legitimate interests (security, fraud prevention, service improvement)
• Consent (for certain cookies/marketing where required)
• Legal obligation (tax, accounting, compliance)

5. How We Share Information

• Service providers: hosting, databases, analytics, email delivery, customer support tools, error monitoring
• Payment processors: to process transactions and prevent fraud
• Advertising/measurement partners (optional): if you use such tools; you may be able to opt out where required by law
• Legal and safety: to comply with law, protect rights, investigate fraud, enforce agreements
• Business transfers: in a merger, acquisition, or asset sale (with appropriate safeguards)

We do not sell personal information in the traditional sense. If your state law defines “sale” or “sharing” broadly (e.g., certain cross-context advertising), we provide opt-out mechanisms where required.

6. Cookies and Tracking Technologies

We use cookies and similar tools for essential functions (login sessions, security), analytics (understanding usage and improving), and marketing/attribution (if enabled). You can control cookies via browser settings. Blocking some cookies may affect functionality.

7. Data Retention

We keep personal information only as long as necessary for providing the Service, legal/tax/accounting requirements, security and fraud prevention, dispute resolution, and enforcement.

8. Security

We use reasonable safeguards designed to protect information. However, no system is 100% secure.

9. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, port, restrict or object to processing, opt out of targeted advertising (where applicable), and withdraw consent.

Requests: email privacy@vivadaily.com with “Privacy Request” in the subject. We may need to verify your identity.

10. Children’s Privacy

The Service is not intended for children under 13 (or higher age where required). We do not knowingly collect data from children.

11. International Transfers

Your information may be processed in countries different from where you live. We use safeguards required by law where applicable.

12. Changes to This Policy

We may update this Policy from time to time. We will post the updated version with a new effective date.

13. Contact